Personal CareCoach

Networkconnect’s Personal CareCoach is at the center of a member’s care. They objectively accesses members’ functional capabilities, reviews their custodial and medical options, helps navigate their care needs and quickly approves appropriate care with delegated authority from health plan.

Networkconnect CareCoaches are professionally trained, registered nurses. CareCoaches get to know the member personally, are knowledgeable about the clinical and lifestyle needs of the residents they support and can help them find the right care when they need it most.

In the event of an acute episode that necessitates hospitalization or a skilled nursing rehabilitation stay, the CareCoach helps manage the members’ transition from hospital to home, identifies potential problems and solutions that help ensure successful integration into the next phase of the care continuum and coordinates post-acute resources.